Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Rodney Shannon
Office Hours
Address
2nd Floor
Brooklyn, NY 11216
Bet Nostrand and New York Aves
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
-
Phone
(718) 221-2900 -
Fax
(718) 221-0200
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
-
Phone
(718) 221-2900 -
Fax
(718) 221-0200
Languages
Simple Insights®
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Social Media
Viewing team member 1 of 17
Chris Hescott
Team Leader
License #LA-1675509
With five years of experience at State Farm, Chris proudly serves as the Team Lead for our Account Representatives, supporting our team in delivering exceptional service and helping customers with their insurance and financial service needs. As the son of Guyanese immigrants, he values hard work, perseverance, and building meaningful relationships—qualities that guide his approach to serving customers and leading his team.
Outside of work, he enjoys traveling and exploring new places, and is an avid sports fan who loves following games and cheering on his favorite teams.
Viewing team member 2 of 17
Crystal Schwendenmann
Office Manager
License #LA-1393818
With over a decade of experience in the insurance industry, I’ve built my career around one core belief: People come first. As the general manager of the Rodney Shannon Agency, I am passionate about making insurance more empowering for every customer, every time.
I lead with my heart, integrity, and intention. Whether I am coaching team members, streamlining operations or sitting down with a customer to talk through their first policy, I am committed to creating a space where people feel supported and understood.
I believe in building long term relationships, just not being transactional. What drives me most is seeing people grow, watching my team step into their potential and hearing a customer say, “ That was easier than I expected.” Insurance is personal and I show up everyday with the goal of making someone’s day better, clearer and more secure.
“People won’t remember what you said, but they’ll remember how you made them feel”- that’s the standard I hold myself to.
Viewing team member 3 of 17
Danessa Paulino
Team Leader
License #LA-1470279
Viewing team member 4 of 17
Marie Ramen
Business Insurance Manager
License #LA-1859293
Viewing team member 5 of 17
Vanelssy Rodriguez
Customer Service Manager
License #LA-1673112
Hi there! I’m Vanelssy Rodriguez, and I’ve been with State Farm since 2021. I take pride in helping protect what matters most—whether it’s your home, auto, or life—and I’m passionate about supporting our community with all of your insurance needs.
I was born in Queens and raised in Brooklyn; I speak Spanish as well. I bring a diverse background spanning fashion merchandising, interior décor, retail, and insurance. Because of that, I truly believe your environment plays an important role in your everyday life. I’m also lucky—our offices are beautiful, warm, and inviting, so every customer feels welcomed from the moment they walk in.
Outside of work, love traveling with my family, shopping and dining out . As a Senior Representative, I enjoy training, learning more about State Farm, and continuing to grow with my agency.
I’m excited for what’s ahead and grateful for the opportunity to serve you!
Viewing team member 6 of 17
Tekla Dalakishvili
Agent's Executive Assistant
License #LA-1838471
Hi! I’m Tekla Dalakishvili. I’ve been working at this agency since 2023 as an Executive Assistant, supporting the agent with day-to-day operations to help everything stay organized and on track. I’m originally from Georgia, and I’m currently studying Economics. I’m happy to be here and glad you’re here too!
Viewing team member 7 of 17
Michael Oliver
Account Representative
License #LA-1647023
Viewing team member 8 of 17
Alexis Davis
Account Representative
License #LA-1770953
Alexis has been with the Rodney Shannon Agency since early 2023. She holds a bachelor’s degree in business management and is licensed in Property & Casualty, as well as Life, Accident, and Health. Alexis enjoys traveling and seeking out new hands-on experiences. In her free time, she likes to relax at home and spend time with friends. She’s also passionate about helping others and caring for animals.
Viewing team member 9 of 17
Doniqua Matthews
Customer Service Representative
License #LA-1861242
Hi! I’m Don or Doni! I’m originally from St. Vincent, and I love connecting with people and assisting with their needs. I started my journey as a receptionist and through my passion for learning I became a licensed agent within 7 months. I’m known for my positive energy and the fact that I’m always laughing because life is joyful! I’m always looking for ways to grow while servicing to ensure that each interaction is as easy, comfortable, and stress-free as possible. I look forward to helping you protect what matters most.
Viewing team member 10 of 17
Imani Pascall
Account Representative
License #LA-1910353
My name is Imani Pascall, and I’m from New York. I love helping people at State Farm figure out the right coverage so they feel confident and taken care of. Outside of work, I enjoy listening to music, exploring local spots, and spending time with friends and family. I’m big on being dependable and making sure everyone I talk to feels heard.
Viewing team member 11 of 17
Lydia Tiruneh
Commercial Insurance Representative
License #LA-1950652
Viewing team member 12 of 17
Jennifer Cubillos
Hello everyone, my name is Jennifer. I was born in Colombia, and I am thrilled to be able to assist the Hispanic community as well; I am eager to provide excellent customer service to everyone. My goal is to offer effective support for any situation that may arise regarding the services we provide, ensuring you are completely satisfied with the experience. I am a happy, friendly person who loves animals and plants, and I am ready to help you grow your service experience. Welcome!
Viewing team member 13 of 17
Jialong Chen
Customer Service Representative
License #LA-1872032
Hey! my name is Jia and I'm passionate about helping people and answer any concerns they may have. Just two years ago I entered the insurance industry trying to learn all that I can to make insurance simple, transparent and valuable to customers
Viewing team member 14 of 17
Malachi Mettle
Account Representative
License #PC-1986291
Hello, I am Malachi! I am currently finishing my last year at the University of Pittsburgh College of Business Administration, where I am studying finance with a minor in economics. I have experience working with startup companies and angel investors, performing due diligence to assess market viability. I love getting to know people and hearing their stories. The work I do with State Farm as a Junior Account Representative Intern introduces an environment where I can be social, hear people's testimonies, and help them achieve financial security at the same time. I am here to help make the challenging moments in life more manageable.
Viewing team member 15 of 17
Moises Bogarin
Account Representative
License #PC-1970273
Hey there, I’m Moises. I’m proud to serve as an Account Representative at the Rodney Shannon Agency at State Farm. With more than 10 years of experience in customer service, I take a consultative approach to understanding your needs so I can provide personalized guidance. I am committed to delivering exceptional service no matter how big or small the request. My goal is to make every interaction a positive experience!
Viewing team member 16 of 17
Quita Bush
Customer Relations Representative
License #LA-1965518
Hi, I’m Quita! I believe insurance shouldn’t be confusing, so I strive to make every conversation clear, helpful, and personalized. I enjoy building relationships with customers and taking the time to understand their needs so I can provide the amazing service. My goal is to make every interaction simple, informative, and positive while continuing to grow professionally as part of the State Farm team. I look forward to being someone you can rely on whenever you need us.
Viewing team member 17 of 17
Shyann McAulay
Customer Service Representative
License #PC-1974893
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