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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Beth Caeran

December 30, 2025

5  out of  5
rating by Beth Caeran
"I worked with Michael at the Rodney Shannon Agency and he is beyond exceptional. The insurance agency was closed and we left so many messages as we were purchasing a brand new vehicle. We needed to drive off the lot with it the same day. Within one hour of completing all our paperwork Michael reached out to us on his day off and started the process rolling! We called State Farm 1-800 number and they could not help us. I don't know what we would have done if Michael didn't call. Thank you Michael for the amazing job. You made this happen so we could drive off the same day with my daughter's new vehicle!"
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Kenrick Jaisingh

December 27, 2025

5  out of  5
rating by Kenrick Jaisingh
"Steven was great. I explained my issues and was able to help me get a solution in minutes. He’s very helpful and professional."
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Stacy Webster

December 25, 2025

4  out of  5
rating by Stacy Webster
"Edwin went above and beyond in assisting me. He was kind and patient."
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Demond Wilson

December 23, 2025

5  out of  5
rating by Demond Wilson
"My experience was great with Michael he was a gods sense he was great helping me out with getting insurance and I appreciate him very much he was a great help"
We responded:
"Thank you for your 5-star review, Demond! My State Farm team and I are happy to be your good neighbor! Rodney"
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Alex K.

December 23, 2025

5  out of  5
rating by Alex K.
"Alexis was so nice while helping me update my information!"
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Frederick Hart

December 23, 2025

5  out of  5
rating by Frederick Hart
"I had to reach out from out of state to create a policy for an elderly relative, expecting difficulty and red tape. The process from start to finish was done over the phone and could not have been easier thanks to the efficiency and pleasant disposition of Alexis. She is an absolute rockstar and an asset to your office!"
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Gilbert Blassingame

December 19, 2025

5  out of  5
rating by Gilbert Blassingame
"Ms. Alexis Davis was very helpful and professional handling my auto insurance."
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Sal Piccolo

December 19, 2025

5  out of  5
rating by Sal Piccolo
"explained everything and was not pushy"
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Varel Brown

December 19, 2025

5  out of  5
rating by Varel Brown
"Jennifer was absolutely amazing in helping me with all my questions and very informative of all my options when it comes to my plan."
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Malik Zindani

December 18, 2025

5  out of  5
rating by Malik Zindani
"Amazing customer service! She’s the reason why I switched."
We responded:
"We’re thankful for your feedback, Malik! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Rodney"
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Simon Lee

December 18, 2025

5  out of  5
rating by Simon Lee
"Michael Oliver is a great agent and very personable and helpful."
We responded:
"We’re honored by your positive feedback, Simon! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Rodney"
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Dixie morrison

December 17, 2025

5  out of  5
rating by Dixie morrison
"I like everything about this business because they helped you when you're in a situation and that's why I've been with them since 1987 and I wouldn't change for any other business and working with Rhodessa Goings i feel very comfortable and safe she really takes care about my issue she did a great job and you need more people like her."
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iiiSoFlex iii

December 17, 2025

5  out of  5
rating by iiiSoFlex iii
"Great doing business with Micheal, He really breaks down and simplifies the policy and information, Nothing Less Than The Best at what he does. High Vibes, Spectacular work. 💲♾️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Rodney"
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Katie O'Brien

December 16, 2025

5  out of  5
rating by Katie O'Brien
"Michael helped me get a much better price on car insurance than I expected, and made himself very available to call during my time at the dealership."
We responded:
"Thank you for taking the time to share your experience with us, Katie! I'm glad to hear that Vanelssy was able to assist you with your renters insurance needs. She'll greatly appreciate your shout-out! If there's anything more we can do for you, please don't hesitate to let us know! -Rodney"
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Nico Melo

December 16, 2025

5  out of  5
rating by Nico Melo
"Alexis is AMAZING at her job! She answered every question and found out all the information necessary to make sure we got what we needed! Get her a Promotion ASAP! One of the best customer service experiences I’ve ever had. So glad I chose to call this office!"
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Tyler Bennett

December 15, 2025

5  out of  5
rating by Tyler Bennett
"Shyann was so enthusiastic and polite! She gave my husband and I an amazing renter insurance quote for a really low rate. She was genuinely so helpful, and I will definitely go back to this State Farm because of my experience. We’re also considering getting an auto insurance quote because of how smoothly the whole process went. Call and ask for Shyann -- you won’t be disappointed."
We responded:
"Tyler, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Rodney "
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Maria Canty

December 12, 2025

5  out of  5
rating by Maria Canty
"Thank you to State Farm Rodney Shannon's staff member Shyann. You provided exceptional customer service to me and my husband. It was a pleasure to be assisted by you. Fast , courteous, and professional. If you are lookingbfor a team of insurance professionals for your auto, home or life please dont hesitate to look them up."
We responded:
"We appreciate your review, Maria! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Rodney"
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Milo Rivera

December 11, 2025

5  out of  5
rating by Milo Rivera
"Me sirvio la senorita jennifer y me trato muy bien buen servicio y lo mejor muy amabke gracias"
We responded:
"Gracias por compartir su opinión sobre nuestra oficina de State Farm! Nos alegra saber que tuvo una experiencia positiva con nosotros; su satisfacción es nuestra máxima prioridad! Esperamos seguir brindándole el mejor servicio para sus necesidades de seguros. Rodney"
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Janelle

December 11, 2025

5  out of  5
rating by Janelle
"I enjoyed my overall experience with my agent Steve he was excellent, he was courteous, knowledgeable and very helpful with my process. Thank you Steve."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Rodney"
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odessa mcaulay

December 11, 2025

5  out of  5
rating by odessa mcaulay
"Great insurance rate and overall experience will recommend Shyann to meet all your insurance needs. Excellent customer service and strong interpersonal skills."
We responded:
"Thank you for taking the time to share your thoughts, Odessa! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Rodney"
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Corey Woodberry

December 10, 2025

5  out of  5
rating by Corey Woodberry
"Excellent customer service."
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jennifer p

December 10, 2025

5  out of  5
rating by jennifer p
"Steve Liburd super helpful and kind. Helped me get my ID and Binder in no time."
We responded:
"Thank you for your review, Jennifer! I'm glad to hear that Crissy was helpful and everything worked out. She'll greatly appreciate your shout-out. We understand that taking care of your insurance can feel stressful, but we want to make sure you're as comfortable as possible during the process, so please reach out if you need anything or have any questions! -Rodney"
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madan patel

December 10, 2025

5  out of  5
rating by madan patel
"Crissy is Very professional, courteous and helpful"
We responded:
"We’re honored by your positive feedback, Madan! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Rodney"
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Robert Bennett

December 9, 2025

5  out of  5
rating by Robert Bennett
"I worked with Shyann to get my 450 dollar GEICO quote down over 200 dollars with State Farm. She explained everything well to me and I am very happy with my service! I will be telling everyone about her!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Rodney"
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Tahir Kukaj

December 9, 2025

5  out of  5
rating by Tahir Kukaj
"Shayann is a very good listener, and gives you full attention, and tries hard to help to resolve any issues you might have. Respec 🫡"
We responded:
"We’re honored by your positive feedback, Tahir! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Rodney"