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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danny

Danny

February 13, 2026

5  out of  5
rating by Danny
"Alexis was helpful patient and guided me to the best policy great customer service"
We responded:
"Thanks so much for the amazing review, Danny! We really appreciate your support. If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Wilson Rios

February 12, 2026

5  out of  5
rating by Wilson Rios
"Excellent customer support. Don is amazing. Thank you."
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Cleo Harley

February 11, 2026

5  out of  5
rating by Cleo Harley
"HELLO AND GOOD DAY MY NAME IS CLEO HARLEY I CALLED IN TODAY NEEDING HELP WITH MY POLICY I SPOKE WITH MISS Dawn WHO WAS VER KNOWLEDGABLE ABOUT THE SITUATION SHE WAS VERY FRIENDLY AND PROFESSIONAL AS WELL AND EGAR TO HELP SHE MADE THE PROCESS SO EASY AND WAS ABLE RESOLVE MY ISSUE BECAUSE OF HER NOW IM ABLE TI NAVIGATE THROUGH MY POLICY AND TAKE CONTROL OF THE SITUATION. THANK YOU VERY MUCH MIS ATKINS FOR YOUR OUTSTANDING SERVICE"
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Ysmelda Rondon

February 10, 2026

4  out of  5
rating by Ysmelda Rondon
"State Farm has provided me with a very reasonable price and the customer service has been incredibly helpful. Specially Michael Oliver, he is very knowledgeable and explained every detail very clear. I've had car/ condominium insurance with a few companies, Geico, Travellers and Allstate. And so far Mr. Oliver has been the most helpful, clear and helpfull. Thus, I highly recommend people to get the State Farm Insurance."
We responded:
"Ysmelda, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
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Triangle Iron Works

February 10, 2026

5  out of  5
rating by Triangle Iron Works
"I was assisted by Jennifer and she was so pleasant, this lady’s calling is truly in marketing. Keep it up !!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Jennifer. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sarah Kang

February 10, 2026

5  out of  5
rating by Sarah Kang
"thank you michael for helping us with our car insurance! he took the time to explain all the little details and get us the best price"
We responded:
"Thank you so much for the 5-stars, Sarah! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on Rodney Shannon’s Team anytime."
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Ronald Brown

February 9, 2026

5  out of  5
rating by Ronald Brown
"Don helped me get my discount back."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Don. Should you have any further questions or require assistance, please do not hesitate to contact us."
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Alicia Neverson

February 9, 2026

5  out of  5
rating by Alicia Neverson
"Alexis at this office was a pleasure to work with. She got me insured quickly with no headache. I would definitely recommend her bc she’s friendly, professional and efficient!"
We responded:
"Thank you for the wonderful 5-star review, Alicia! We are so happy you had a wonderful experience with Alexis. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Rodney"
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Felipe Gomez

February 9, 2026

5  out of  5
rating by Felipe Gomez
"Danesa"
We responded:
"Felipe, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, we are just a call or email away! Rodney"
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Nav Bid

February 6, 2026

5  out of  5
rating by Nav Bid
"I had the pleasure of dealing with Doniqua and Michael. They were very helpful and quick with getting things done regarding my policy."
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Lilian M

February 6, 2026

5  out of  5
rating by Lilian M
"Lydia was very helpful and understanding, Thank you ."
We responded:
"Lilian, thanks for the five stars! We glad to know that we provided you with a top-notch experience. Your support is greatly appreciated! -Rodney"
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ď u

February 5, 2026

5  out of  5
rating by ď u
"Michael was the best. He explain everything I needed to know and got me the best quote thanks Michael"
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Beth Caeran

February 5, 2026

5  out of  5
rating by Beth Caeran
"I worked with Shayann at the Rodney Shannon Agency and she is beyond exceptional. She helped me navigate the safe driver program. When we still could not navigate the program, she came up with solutions to help with the issue. She said she would call me in a few days to see if it worked out. Shayann also found a way to keep my discount going. I highly recommend the Rodney Shannon agency."
We responded:
"Thanks so much for the amazing review, Beth! We really appreciate your support here in Brooklyn . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rodney Shannon’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us. Rodney"
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Cirilo Rodriguez

February 5, 2026

5  out of  5
rating by Cirilo Rodriguez
"excelente servicios de vanelssy rodriguez"
We responded:
"Thank you! We’re so glad Vanelssy provided excellent service. Your feedback means so much to us, and we’re here if you need anything! – Rodney"
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Jay Will

February 4, 2026

5  out of  5
rating by Jay Will
"I just got a new policy with state farm and the agent Michael Oliver went above and beyond made sure all the highlights of the coverage was fully explained and took his time. I definitely recommend state farm and this agent in particular the process made me comfortable going forward."
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Oksana Zakonnikova

February 4, 2026

5  out of  5
rating by Oksana Zakonnikova
"I really appreciate a prfessiolism and sincere care of Michael Oliver. He found a great deal for me and educated on each point of the policy explaining the meaning of coverage and options I have. I am very satisfied with my experience with Michael."
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Tonya Taylor

February 2, 2026

5  out of  5
rating by Tonya Taylor
"Don was very knowledgeable and professional.. She went above and beyond to make sure all of my questions were answered I would give her a 10 also I would recommend my friends and colleagues"
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Michele Vaughn

February 2, 2026

5  out of  5
rating by Michele Vaughn
"She was so pleasant and informative"
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Jackie LeGrand

February 2, 2026

5  out of  5
rating by Jackie LeGrand
"Donique was very helpful and pleasant to interact with. Thanks for your help!!"
We responded:
"We’re thankful for your feedback, Jackie! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Rodney"
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tony diaz

January 30, 2026

5  out of  5
rating by tony diaz
"Excelente servicio muy buena atención te ayuda y te recomienda lo que exactamente necesitas"
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Sam Zicherman

January 30, 2026

5  out of  5
rating by Sam Zicherman
"Edwin was extremely helpful and professional in assisting me with my car insurance. He took the time to explain everything clearly, answered all my questions, and made the whole process quick and stress free. Excellent customer service. I highly recommend working with Edwin."
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Rohan Kher

January 30, 2026

5  out of  5
rating by Rohan Kher
"Michael is incredibly responsive and crafted a policy with great speed to meet my bespoke needs. A+ client service."
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Gregory Smith

January 30, 2026

5  out of  5
rating by Gregory Smith
"Jennifer is very helpful very kind very professional and lovely to talk to I give her -5 stars"
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dominic colella

January 30, 2026

5  out of  5
rating by dominic colella
"Michael was an absolute pleasure to deal with, he saved me a substantial amount of money and also helped my two colleagues by switching to State Farm. I would highly recommend State Farm and Michael as your agent!"
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Phillip Green

January 28, 2026

5  out of  5
rating by Phillip Green
"I went into State Farm this morning very stressed. I could not access my state farm account. Shyann took charge and explained every step of the way, I was locked out of my account, She unlocked the account thereby giving me immediate access. I was impressed by her business like manner in handling the situation. I give her a 5 based on my experience this afternoon."
We responded:
"Thank you for your 5-star review of Vanelssy, Phillip! My State Farm team and I are happy to be your good neighbor! Rodney"