State Farm® Insurance Agent Rodney Shannon

"I have worked with the Rodney Shannon office for over 20 years dating back to when they were on Fulton Street at Ralph Avenue. I have always experienced great customer service. However, I recently needed to update several policies and had the esteemed honor of working with Doniqua Matthews. 'Doni" should be employee of the year! She is a consummate professional who is patient, knowledgeable and passionate about her work and her clientele. She is thorough in her explanations and follow up and walked us through every step for each policy. If you are going to work with the Rodney Shannon Office, we highly recommend requesting to work with Doniqua Matthews."

"Michael went above and beyond for me. He treated me with professionalism, respect, and courtesy. I could not be more pleased with my interaction with him and so glad I made the switch. Thank you, Michael."

"Donique was very helpful and pleasant to interact with. Thanks for your help!!"

"Michael was fantastic. Really made the whole process very easy and quick. He was able to save me money and I'm very happy with his communication and assistance through every step of the way."

"Steve is an exceptional representative of State farm and I will always ask for him whenever I call. His counsel direction and professionalism is five stars only because I'm not allowed to give him 10 Stars he is truly a credit to your agency ."

"Imani Pascal was great. She was very helpful."

"Imani was amazing. She was so helpful and knowledgeable. I ended up bundling my policies. Definitely an awesome experience. Thanks much!!"

"I WOULD LIKE TO GIVE FIVE STARS TO STEVE LIBURD, HE IS VERY HUMBLE AND KNOWLEDGEABLE OF STATE FARM. HE SHOULD BE ELECTED THE PRESIDENT OF STATE FARM (SMILE) OF FULTON STREET BROOKLYN, HE REALLY HELPED MY FAMILY MEMBER FROM 2007 TO THE DATE (10/20/25). MR. RODNEY SHANNON, YOU CHOOSED THE RIGHT MAN FOR THE JOB, PLEASE GIVE HIM A RAISE AND PROMOTION. (SMILE) THANKS IN JESUS NAME..."

"I was working with an agent under Mr Shannon named Imani and she was extremely personable and thorough with her work. She would always remind me what choices I had with my insurance and she was very patient with me if I had made mistakes or forgot to include information. I would definitely recommend speaking with agent, super helpful <3"

"I recently had the pleasure of working with Imani, a State Farm agent who went above and beyond to assist me with a replacement quote, and I can honestly say the experience exceeded every expectation. From the very first conversation, I could tell that Imani genuinely cared about helping me find the right coverage rather than just trying to make a sale. She was attentive, knowledgeable, and extremely professional throughout the entire process. What impressed me most was how thorough and patient she was in explaining every detail of the quote. Insurance can be confusing, but Imani broke everything down in simple terms, making sure I fully understood what I was getting and why it mattered. She walked me through different options, answered all my questions (even the small ones), and made sure I felt comfortable and confident in my decision. Another thing I really appreciated was how responsive and proactive she was. Anytime I had a question or needed clarification, she was quick to reply—whether by phone or email. She also followed up without being pushy, just to make sure everything was going smoothly. That level of dedication and follow-through is rare these days, and it truly made a difference. Imani’s professionalism, warmth, and genuine desire to help made the entire experience stress-free and even enjoyable. She treated me with respect, took the time to understand my needs, and provided a personalized experience that felt tailored just for me. You can tell she truly takes pride in her work and cares about the people she helps. If you’re looking for someone who’s reliable, knowledgeable, and truly committed to delivering top-tier service, Imani at State Farm is the person to go to. I’m extremely grateful for her help and would recommend her without hesitation to anyone needing a quote, policy review, or any insurance assistance. Thank you again, Imani, for making the process so smooth, informative, and reassuring. You’ve definitely set a new standard for what excellent customer service should look like!"

"My experience with Steve is always a great one. He is one who actually convinced me to continue to keep State Farm as my insurance provider"

"Very very very professional. Was very helpful. Very impressed. Thank you."

"Muy amables y serviciales"

"Steve"

"Stiv was very helpful , he was very kind throughout the whole process. I would recommend him to everyone. Thank you, Alexis !"

"Excellent service"

"Michael is the best very detailed and efficient, I appreciate his help getting me a new auto policy with Statefarm. Thanks Michael !"

"Ms Rodney was extremely helpful and very professional. She made me feel very hopeful about choosing state farm and made me want to recommend more people to state farm. I am very grateful to have her as my agent."

"Steve was extremely helpful and quickly responded to my request."

"Imani helped me set up my renter's insurance. She was very personable and a pleasure to work with. I am very satisfied with my policy and experience."

"⭐️⭐️⭐️⭐️⭐️ Vanellsy was incredibly helpful and thorough. She knew all the information I needed and guided me through everything clearly. She really went above and beyond to make things work and it genuinely felt like she cared. I truly appreciate her support and highly recommend her!"

"I Absolutely Love this Firm. So Helpful in Soooo Ma y Ways. They've Come to My Rescue so Times and I'm Am So Grateful for them. Ms Guzma in one was a LIFE SAVER! Oh My Goodness. Like a Grst Neighbor, They Are There. Thank You Guys So Much. Yall Make My Life So Much Easier with Car Insurance and Home. I Really Appreciate Yall. Customer For LIFE.❤😊👍🏾"

"My experience with State Farm representative Donique was excellent. She was helpful,pleasantly engaging and answered all my questions thoroughly."

"Alexis is very helpful, she help me very quick, I really appreciate to her."

"Michael is exceptional with great knowledge on finding the best suitable discounts and his guidance was smooth through the process."