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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Tom

May 20, 2026

5  out of  5
rating by Tom Tom
"​"I had a wonderful experience working with Quita at State Farm. She was incredibly helpful, patient, and made the entire process seamless. It’s rare to find such great customer service these days."
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James Lozada

May 20, 2026

5  out of  5
rating by James Lozada
"Ms Bush was fantastic. She was very specific and helpful. Explained everything perfectly. She is wonderful."
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Haywood Gerst

May 19, 2026

5  out of  5
rating by Haywood Gerst
"I'm So Happy To That Customer Service Representative Shyann Was Very Helpful In My Situation Of This Car Accident Claim Of Glen Williams. Her Input Was Extraordinary. Sincerely Yours: Haywood Gerst."
We responded:
"We appreciate your review, Haywood! We are delighted to know you had a great experience with Shyann and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Rodney"
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Luther Worth

May 15, 2026

5  out of  5
rating by Luther Worth
"Thank you so much edwin for sitting with me to review my account and answer all my questions. Very knowledgeable"
We responded:
"We appreciate your five-star review, Luther! Edwin is happy to be there for you when you need him! Just let us know if you need anything else, and we'll gladly assist. -Rodney"
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Ryan Mockler

May 14, 2026

5  out of  5
rating by Ryan Mockler
"Imani did a great job by listening to my request and saving me $200 a month, very professional and polite. Highly recommend speaking imani for a agent. Thank You!"
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Ines Izurieta

May 13, 2026

5  out of  5
rating by Ines Izurieta
"Ms.Vanelssy Rodriguez is a great employee at Statefarm Insurance and very knowledgeable in her work. Great customer service team."
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karl jean

May 12, 2026

5  out of  5
rating by karl jean
"I totally had the most astonishing and satisfying experience at this location! The staff were very friendly and professional! Alexis and Quita very courteous and helpful in helping me obtain my auto and bike coverage! I was very impressed and very satisfied with their professionalism and customer service! I will definitely refer my friends to this location for their insurance! Kind Regards, Karl Jean ( One Very Happy Customer)"
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Joanna Rivera

May 12, 2026

5  out of  5
rating by Joanna Rivera
"Imani was very helpful in organizing and explaining my quota for rental insurance. She took the time to explain and make things easier on my side for getting renter’s insurance."
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Lesley Lemessy

May 11, 2026

5  out of  5
rating by Lesley Lemessy
"Jennifer was very helpful and saw to my needs"
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Alicia Thomas

May 7, 2026

5  out of  5
rating by Alicia Thomas
"Rep Quita was extremely kind and patient and went above and beyond to get my questions answered accurately, then to set up my insurance plan. Much appreciated."
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Kofi Afrane Berko

May 6, 2026

5  out of  5
rating by Kofi Afrane Berko
"Quite is very nice....a great customer personnel."
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Miguel Garcia

May 4, 2026

5  out of  5
rating by Miguel Garcia
"My experience was quick and straight to the point, Vanelssy Rodriguez's help was indeed remarkable! Thank you very much."
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Em Alam

May 4, 2026

5  out of  5
rating by Em Alam
"Imani was awesome and able to help me understand the defensive driving course discount"
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Mac

May 1, 2026

5  out of  5
rating by Mac
"I had an absolutely amazing experience with my insurance representative CRISSY!! From the moment we spoke, she was patient, knowledgeable, and genuinely cared about helping me understand my options. She went above and beyond to make sure everything was clear, answered all my questions without rushing me, and made what is usually a stressful process feel easy and smooth. Her professionalism and kindness really stood out. It’s rare to come across someone so dedicated and helpful. I truly appreciate her effort and support—she made a big difference in my experience. Highly recommend!"
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B Queen

April 30, 2026

5  out of  5
rating by B Queen
"I was pleased to be matched with Crissy to assist me and getting my car insurance for the first time. Very friendly/easy going & highly recommend her!"
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Joe Capuano

April 29, 2026

5  out of  5
rating by Joe Capuano
"Alexis Wonderful experience"
We responded:
"Joe, thank you for your wonderful review of State Farm Agent Rodney Shannon’s Team! Rodney"
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Kevin Ferguson

April 29, 2026

5  out of  5
rating by Kevin Ferguson
"Jennifer is very professional and she cares…"
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Cassandra Bellabe- Rosemberg

April 27, 2026

4  out of  5
rating by Cassandra Bellabe- Rosemberg
"Going through a very challenging time in my life and the service was wonderful thus far."
We responded:
"Cassandra, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts! We hope things go smoother for you as time passes. Rodney"
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Gregory Smith

April 24, 2026

5  out of  5
rating by Gregory Smith
"Quita was very helpful and very professional she really explaine everything to me thank you"
We responded:
"Thank you for the amazing review, Gregory! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Rodney"
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Joy Cobb

April 23, 2026

5  out of  5
rating by Joy Cobb
"It was a pleasure talking to Quits. She was very patience, knowledgeable and explained all."
We responded:
"Thank you for your wonderful feedback, Joy! I'm so glad Steve provided you with such a positive experience! It's very important to us that you feel comfortable. If you have any more questions or need further assistance, feel free to contact us. -Rodney"
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Nate Senquiz

April 23, 2026

5  out of  5
rating by Nate Senquiz
"Chrystal was amazing and helped me tremendously very professionally and understanding with my concerns just a full over all incredible customer service provided"
We responded:
"Thank you for the amazing review, Nate! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Rodney"
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Matt

April 22, 2026

5  out of  5
rating by Matt
"So I had a personal medical situation (Life circumstances) Where I was partially hospitalized for a couple of days that kept me out of the loop of my day to day.. I called My State farm ( Rodney Sherman) local office and I got connected with Jennifer. I explained to her my due date was drawing near and I'm just getting back in the loop of things.. Jennifer was so sympathetic and apologetic of what I went through. which mind you, had nothing to do with her or State farm) her customer service and hospitality skills was so amazing, AMAZINGGG.. HER AUTHENTIC DEMEANOR AND THE WAY SHE RELATED HER CONCERNS TOWARDS HER CUSTOMERS WAS A+.… JENNIFER IS A TESTAMENT OF TRUE CUSTOMER SERVICE AND A DEMONSTRATION OF STATE FORMS CORE VALUES.. I've been with this local office for going on 6 +years and three main factors I must implement. I love there new location. It is state of art and welcoming, Rodney and his team always meet my needs Way beyond expectation, even when I think there's no way and now Jennifer a new addition to their team. She complete and sets the pillar of their foundation at this location She is a true asset to this local office/company. I hope she gets the recognition that she deserve and I'm sure Rodney will be please to know that has new investment is paying off Jennifer rocks... Mr McNeil.."
We responded:
"Matt, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rodney Shannon’s Team—we are always here to help! We hope you are doing better! Rodney"
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Shawn Jackson

April 17, 2026

5  out of  5
rating by Shawn Jackson
"Good day my name is Shawn Jackson and I'm giving a review on sophia about her work status and helping me resolve some issues and answer some questions and come up with that good result outstanding thank you and have a good day"
We responded:
"Hello Shawn, Thank you so much for your kind words and positive review! We're thrilled to hear that we were able to assist you effectively and help resolve your issues. Your feedback means a lot to us. Have a wonderful day! Rodney"
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Mohammad Ishtiyaq

April 17, 2026

5  out of  5
rating by Mohammad Ishtiyaq
"Alexis was amazing, answered all my questions and she most definitely hooked up my policy for me! I was paying over double the cost with another insurance company. I highly recommend her."
We responded:
"Thank you so much for your fantastic review, Mohammad! We're so happy to hear that Alexis was able to answer all your questions and save you money on your policy. Your recommendation means a lot to us. If you ever need anything else, we're here to help! Rodney"
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Pastor Gospel

April 16, 2026

5  out of  5
rating by Pastor Gospel
"I would like to give QUITA 5 STARS; 1 STAR FOR HER PATIENCE 1 STAR FOE HER KINDNESS 1 STAR FOR HER DELIGEANTS I STAR FOR HER POLITENESS I STAR FOR HER RESPECTFULNESS CAN YOU PLEASE GIVE HER A RAISE AND PROMOTION. SMILE 😀 TODAY 04/16/26 SHE DID A GREAT JOB, I HAVE BEEN WITH STATE FARM FOR OVER TEN YEARS AND EACH PERSON IS A TEAM PLAYER, KEEP UP THE GREAT WORK. THANK YOU ALL...IN JESUS NAME! ANEN!!!"
We responded:
"Thank you so much for your incredible feedback and for taking the time to highlight Keoshaw Sanders' outstanding service! I’m thrilled to hear that she met all your expectations and provided such a supportive and attentive experience. Your kind words and ten-star rating mean a lot to us. We’re proud to have her on our team and will certainly share your praise with her. Thank you again for your wonderful review! -Rodney "