State Farm® Insurance Agent Rodney Shannon

"I just got off the phone with Michael from State Farm, and he was absolutely incredible. He helped me tremendously and made the entire process of setting up auto coverage for our new lease quick, easy, and stress-free. He found us the best possible coverage at the best price—all in one call—and even helped bundle in a great deal on life insurance that tied everything together for an overall sweet package. His customer service truly was remarkable, just like he promised. I highly recommend speaking with Michael if you want someone who genuinely cares and goes above and beyond. ⭐⭐⭐⭐⭐"

"Michael was really fantastic. Super helpful and knowledgeable and saved me money!"

"My name is Michael and I don’t usually leave Google reviews but Michael at State Farm was fantastic to work with. He followed up with me multiple times while I took my time deciding and finalizing other things, and I truly appreciated his patience and commitment throughout the entire process. He worked with me to figure out the best balance between price and coverage, and took the time to explain every detail as we adjusted and compared different coverage options. I never felt rushed or pressured just supported. Highly recommend Michael if you’re looking for someone who is attentive, knowledgeable, and genuinely invested in getting you the best policy."

"I went into State Farm this morning very stressed. After conversing with Ms. Vanelssy Rodriguez I was able to reduce my stress level. Ms. Rodriguez was very helpful in pointing me in the right direction to handle my problem. She was very attentive to all my concerns. I left the office feeling very satisfied and contented."

"Very friendly and took care of my issues in a professional manner."

"My experience was great with Michael he was a gods sense he was great helping me out with getting insurance and I appreciate him very much he was a great help"

"Just moved to NY from CT & Rodney’s team (Imani) help me to get a lower cost of insurance."

"I been having problems. Times are hard now. But. You guys always come through for me. I am very thankful Honestly i would not be able to pay my insurance do to the covid. But you made me feel comfortable Everytime something comes up. You guys always there thank you for helping me in these hard times. Thank you so much. Be safe god bless."

"Had a great experience with Michael Oliver to get us a great deal on our insurance."

"Steve at State Farm was professional, kind and very knowledgeable about my concerns today. He answered my questions and I will continue to praise State Farm and Mr Shannon for knowing who represents them and employing Steve, who is a great agent."

"I had the pleasure of working with Alexis on getting homeowners and auto insurance. Alexis took the time to find policies that met my needs and my price range, which was extremely important. There's not enough to say about her patience, persistence and how she kept me in the loop the entire time. I'm so fortunate to have her help me through this process."

"I have worked with the Rodney Shannon office for over 20 years dating back to when they were on Fulton Street at Ralph Avenue. I have always experienced great customer service. However, I recently needed to update several policies and had the esteemed honor of working with Doniqua Matthews. 'Doni" should be employee of the year! She is a consummate professional who is patient, knowledgeable and passionate about her work and her clientele. She is thorough in her explanations and follow up and walked us through every step for each policy. If you are going to work with the Rodney Shannon Office, we highly recommend requesting to work with Doniqua Matthews."

"Michael went above and beyond for me. He treated me with professionalism, respect, and courtesy. I could not be more pleased with my interaction with him and so glad I made the switch. Thank you, Michael."

"Donique was very helpful and pleasant to interact with. Thanks for your help!!"

"Michael was fantastic. Really made the whole process very easy and quick. He was able to save me money and I'm very happy with his communication and assistance through every step of the way."

"Steve is an exceptional representative of State farm and I will always ask for him whenever I call. His counsel direction and professionalism is five stars only because I'm not allowed to give him 10 Stars he is truly a credit to your agency ."

"Imani Pascal was great. She was very helpful."

"Imani was amazing. She was so helpful and knowledgeable. I ended up bundling my policies. Definitely an awesome experience. Thanks much!!"

"I WOULD LIKE TO GIVE FIVE STARS TO STEVE LIBURD, HE IS VERY HUMBLE AND KNOWLEDGEABLE OF STATE FARM. HE SHOULD BE ELECTED THE PRESIDENT OF STATE FARM (SMILE) OF FULTON STREET BROOKLYN, HE REALLY HELPED MY FAMILY MEMBER FROM 2007 TO THE DATE (10/20/25). MR. RODNEY SHANNON, YOU CHOOSED THE RIGHT MAN FOR THE JOB, PLEASE GIVE HIM A RAISE AND PROMOTION. (SMILE) THANKS IN JESUS NAME..."

"I was working with an agent under Mr Shannon named Imani and she was extremely personable and thorough with her work. She would always remind me what choices I had with my insurance and she was very patient with me if I had made mistakes or forgot to include information. I would definitely recommend speaking with agent, super helpful <3"

"I recently had the pleasure of working with Imani, a State Farm agent who went above and beyond to assist me with a replacement quote, and I can honestly say the experience exceeded every expectation. From the very first conversation, I could tell that Imani genuinely cared about helping me find the right coverage rather than just trying to make a sale. She was attentive, knowledgeable, and extremely professional throughout the entire process. What impressed me most was how thorough and patient she was in explaining every detail of the quote. Insurance can be confusing, but Imani broke everything down in simple terms, making sure I fully understood what I was getting and why it mattered. She walked me through different options, answered all my questions (even the small ones), and made sure I felt comfortable and confident in my decision. Another thing I really appreciated was how responsive and proactive she was. Anytime I had a question or needed clarification, she was quick to reply—whether by phone or email. She also followed up without being pushy, just to make sure everything was going smoothly. That level of dedication and follow-through is rare these days, and it truly made a difference. Imani’s professionalism, warmth, and genuine desire to help made the entire experience stress-free and even enjoyable. She treated me with respect, took the time to understand my needs, and provided a personalized experience that felt tailored just for me. You can tell she truly takes pride in her work and cares about the people she helps. If you’re looking for someone who’s reliable, knowledgeable, and truly committed to delivering top-tier service, Imani at State Farm is the person to go to. I’m extremely grateful for her help and would recommend her without hesitation to anyone needing a quote, policy review, or any insurance assistance. Thank you again, Imani, for making the process so smooth, informative, and reassuring. You’ve definitely set a new standard for what excellent customer service should look like!"

"My experience with Steve is always a great one. He is one who actually convinced me to continue to keep State Farm as my insurance provider"

"Very very very professional. Was very helpful. Very impressed. Thank you."

"Muy amables y serviciales"

"Steve"