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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Curtis Taylor

September 19, 2023

5  out of  5 rating by Curtis Taylor
"Jessica Velesaca Cano is a remarkable agent very helpful. fully committed to customer service"

joel duran

September 18, 2023

5  out of  5 rating by joel duran
"The customer service was outstanding, thank you for helping Vanelssy Rodriguez."

Rob Anderson

September 18, 2023

5  out of  5 rating by Rob Anderson
"Michael Oliver from State Farm was so very knowledgeable that I signed with him immediately. I was just calling to get a competitive quote from another auto insurer. Not only did Michael offer a more competitive quote than the other auto plan, he found 4 (FOUR!) discounts that applied to me based on my insurance history, driving record, etc. He is an insurance PROFESSIONAL. While I appreciate his overwhelming competence in signing me to a policy more competitive than the other company, he recommended coverage that was much better than my previous insurance company still at a lower monthly cost. I so appreciate Michael’s help today in not only getting my premiums down, but in tailoring my policy to my exact needs. Very grateful for Michael’s help today. I’ll never need another agent….I found my guy."

Editha Ocampo

September 17, 2023

5  out of  5 rating by Editha Ocampo
"I was given an excellent assistance by Ms.Jessica Velesaca Cano. She took her time and patience in discussing options. She is also very prompt in giving you a call back and took extra step to make sure that I get the right information. Thank you very much!"


September 15, 2023

1  out of  5 rating by BL
"The worst customer service! Period. Called and left messages and no one returned any calls. Unbelievable."

jasmine gilbert

September 15, 2023

5  out of  5 rating by jasmine gilbert
"Chris! Chris! Chris!"

Dell Wilson Official

September 11, 2023

5  out of  5 rating by Dell Wilson Official
"During our hectic transition from VA to NYC, Michael remained patient for months! I was very appreciative for that. He was attentive to our needs and we eventually closed the sale and I am very thankful. 5 stars!!!!"

Faye Taylor

September 8, 2023

5  out of  5 rating by Faye Taylor
"Timely response to my request. Thank you, Rhodessa Goings."

Theresa Jones

September 8, 2023

5  out of  5 rating by Theresa Jones
"Rhondessa at Rodney Shannons office was awesome. She took great care informing me of the SF. products available to me. She helped me to understand the different products offered through SF. and was able to help me decide what was best for me. Im so Thankful."

tamyeka Jones

September 8, 2023

5  out of  5 rating by tamyeka Jones
"Was so patient knowledgeable and very helpful"

Abigail Batista

September 7, 2023

1  out of  5 rating by Abigail Batista
"They canceled my policy and increased my policy by almost $200 dollars even after providing information that was requested by Chris. I requested to speak with manager Crystal and was told she wasn’t in the office and would not call me back because she was working remotely. It’s been three days and she still has not called me. I called again today to speak with Chris and he told the person who answered to tell me I have to speak with the manager. I told the lady that I just wanted to ask him what discounts were applied to my policy and they hung up on me. I called back twice and my call was sent to a message center. I called again from my work cell and Maria answered and told me I had to speak with the manager and that she stepped out. This sort of treatment to a paying active client is repulsive. They obviously do not care about their clients and are fine with mistreating us. DO NOT CHOOSE THIS AGENCY‼️I will be reporting them to statefarm customer service and the BBB !!!"

Josh Kuiros

September 6, 2023

5  out of  5 rating by Josh Kuiros
"I had the pleasure of working with Alexis Davis from State Farm, and I couldn't be happier with the service she provided. Her expertise and friendly demeanor made the entire process seamless, and I highly recommend her for anyone seeking an outstanding insurance agent."

Justin Gibbs-Poe

August 30, 2023

5  out of  5 rating by Justin Gibbs-Poe
"My dad Elvis Peguero and I just came in, Ms. Cano was so helpful in helping correct our information and informing us about some forms we needed to sign, very graceful, thank you Jessica!"

Dannell Anthony

August 30, 2023

5  out of  5 rating by Dannell Anthony
"I spoke with Jessica Cano today and she was very polite, efficient, and helpful. Very pleased with the service. Thank you!"

Michelle Christenson

August 29, 2023

5  out of  5 rating by Michelle Christenson
"Great service, Alexis Davis was super patient with me as I requested different quotes for different insurance levels and incredibly responsive when I needed documents ASAP for my mortgage!"

Israel Santillo

August 25, 2023

5  out of  5 rating by Israel Santillo
"(Translated by Google) Rodriguez is very kind and his support is great. (Original) Rodriguez es muy amable y su apoyo es grandioso."

Andrew Heskett

August 25, 2023

5  out of  5 rating by Andrew Heskett
"Rhodessa was a true pleasure to work with. So friendly, communicative, and efficient. She got me taken care of right away, and on a tight timeline no less! Can't recommend her more highly."

John Kogel

August 25, 2023

5  out of  5 rating by John Kogel
"Very knowledgeable and insightful. Worked with me to get the proper coverage I needed without pushing anything unnecessary. Truly a personal agent."

Evelio Villanueva

August 25, 2023

5  out of  5 rating by Evelio Villanueva
"Every time I call to Rodney Shannon for services I ask for Vanelssy Rodriguez because she always answer my questions very fast, also she is very patience and friendly, I am very satisfied with her services Thank you Best Carlos"

Roberto Cuevas

August 23, 2023

5  out of  5 rating by Roberto Cuevas
"(Translated by Google) Excellent service thank you very much Janildis Rodríguez🙌🙌🙌 (Original) Excelente servicio muchas gracias Janildis Rodríguez🙌🙌🙌"

Raf Cortes

August 22, 2023

5  out of  5 rating by Raf Cortes
"Thank you to Jessica 5 star"

Jessica Barrett

August 18, 2023

5  out of  5 rating by Jessica Barrett
"The five stars not for Rodney Shannon. My experience with this State Farm hasn’t been the best . Until today when I had the opportunity to speak with Janildis Rodríguez the Sr team leader. The five stars is for Janildis Rodriguez who went beyond her way to get the matter rectified. God bless you Abundantly Janildis."

Jack Rosenberg

August 18, 2023

5  out of  5 rating by Jack Rosenberg
"I want to thank agent Jessica Cano for excellent customer service. Her immediate response to my requests, follow through and communication gave me the coverage that fit my needs."

Kathryn Dunn

August 17, 2023

1  out of  5 rating by Kathryn Dunn
"Lying scum. The absolute worst insurance company I’ve ever had to deal with. They outright lie and then say the agent you spoke to “is no longer with the company”. Everyone has a different story to tell you about the same thing. They put you “on hold” and drop the call. You get transferred around in circles because everything you need is someone else’s job. Avoid them. They will also not help you with claims. Don’t give them your money"

Shamel Williams

August 16, 2023

4  out of  5 rating by Shamel Williams
"Danessa was very helpful"