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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Capuano

April 29, 2026

5  out of  5
rating by Joe Capuano
"Alexis Wonderful experience"
We responded:
"Joe, thank you for your wonderful review of State Farm Agent Rodney Shannon’s Team! Rodney"
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Kevin Ferguson

April 29, 2026

5  out of  5
rating by Kevin Ferguson
"Jennifer is very professional and she cares…"
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Cassandra Bellabe- Rosemberg

April 27, 2026

4  out of  5
rating by Cassandra Bellabe- Rosemberg
"Going through a very challenging time in my life and the service was wonderful thus far."
We responded:
"Cassandra, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts! We hope things go smoother for you as time passes. Rodney"
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Gregory Smith

April 24, 2026

5  out of  5
rating by Gregory Smith
"Quita was very helpful and very professional she really explaine everything to me thank you"
We responded:
"Thank you for the amazing review, Gregory! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Rodney"
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Joy Cobb

April 23, 2026

5  out of  5
rating by Joy Cobb
"It was a pleasure talking to Quits. She was very patience, knowledgeable and explained all."
We responded:
"Thank you for your wonderful feedback, Joy! I'm so glad Steve provided you with such a positive experience! It's very important to us that you feel comfortable. If you have any more questions or need further assistance, feel free to contact us. -Rodney"
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Nate Senquiz

April 23, 2026

5  out of  5
rating by Nate Senquiz
"Chrystal was amazing and helped me tremendously very professionally and understanding with my concerns just a full over all incredible customer service provided"
We responded:
"Thank you for the amazing review, Nate! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Rodney"
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Matt

April 22, 2026

5  out of  5
rating by Matt
"So I had a personal medical situation (Life circumstances) Where I was partially hospitalized for a couple of days that kept me out of the loop of my day to day.. I called My State farm ( Rodney Sherman) local office and I got connected with Jennifer. I explained to her my due date was drawing near and I'm just getting back in the loop of things.. Jennifer was so sympathetic and apologetic of what I went through. which mind you, had nothing to do with her or State farm) her customer service and hospitality skills was so amazing, AMAZINGGG.. HER AUTHENTIC DEMEANOR AND THE WAY SHE RELATED HER CONCERNS TOWARDS HER CUSTOMERS WAS A+.… JENNIFER IS A TESTAMENT OF TRUE CUSTOMER SERVICE AND A DEMONSTRATION OF STATE FORMS CORE VALUES.. I've been with this local office for going on 6 +years and three main factors I must implement. I love there new location. It is state of art and welcoming, Rodney and his team always meet my needs Way beyond expectation, even when I think there's no way and now Jennifer a new addition to their team. She complete and sets the pillar of their foundation at this location She is a true asset to this local office/company. I hope she gets the recognition that she deserve and I'm sure Rodney will be please to know that has new investment is paying off Jennifer rocks... Mr McNeil.."
We responded:
"Matt, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rodney Shannon’s Team—we are always here to help! We hope you are doing better! Rodney"
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Shawn Jackson

April 17, 2026

5  out of  5
rating by Shawn Jackson
"Good day my name is Shawn Jackson and I'm giving a review on sophia about her work status and helping me resolve some issues and answer some questions and come up with that good result outstanding thank you and have a good day"
We responded:
"Hello Shawn, Thank you so much for your kind words and positive review! We're thrilled to hear that we were able to assist you effectively and help resolve your issues. Your feedback means a lot to us. Have a wonderful day! Rodney"
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Mohammad Ishtiyaq

April 17, 2026

5  out of  5
rating by Mohammad Ishtiyaq
"Alexis was amazing, answered all my questions and she most definitely hooked up my policy for me! I was paying over double the cost with another insurance company. I highly recommend her."
We responded:
"Thank you so much for your fantastic review, Mohammad! We're so happy to hear that Alexis was able to answer all your questions and save you money on your policy. Your recommendation means a lot to us. If you ever need anything else, we're here to help! Rodney"
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Pastor Gospel

April 16, 2026

5  out of  5
rating by Pastor Gospel
"I would like to give QUITA 5 STARS; 1 STAR FOR HER PATIENCE 1 STAR FOE HER KINDNESS 1 STAR FOR HER DELIGEANTS I STAR FOR HER POLITENESS I STAR FOR HER RESPECTFULNESS CAN YOU PLEASE GIVE HER A RAISE AND PROMOTION. SMILE 😀 TODAY 04/16/26 SHE DID A GREAT JOB, I HAVE BEEN WITH STATE FARM FOR OVER TEN YEARS AND EACH PERSON IS A TEAM PLAYER, KEEP UP THE GREAT WORK. THANK YOU ALL...IN JESUS NAME! ANEN!!!"
We responded:
"Thank you so much for your incredible feedback and for taking the time to highlight Keoshaw Sanders' outstanding service! I’m thrilled to hear that she met all your expectations and provided such a supportive and attentive experience. Your kind words and ten-star rating mean a lot to us. We’re proud to have her on our team and will certainly share your praise with her. Thank you again for your wonderful review! -Rodney "
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Natasha Coates

April 16, 2026

5  out of  5
rating by Natasha Coates
"Quita was extremely helpful!! She was patient, professional and followed up as promised! I truly appreciate how she went above and beyond to help me today!"
We responded:
"Thank you for the amazing review, Natasha! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Rodney "
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Shyann McAulay

April 16, 2026

5  out of  5
rating by Shyann McAulay
"Loved working with Don! Kind, smart and funny! I feel protected not only with my life insurance but with her as my go to for questions & concerns!"
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Saville Small

April 16, 2026

5  out of  5
rating by Saville Small
"I had an outstanding experience working with Alexis at State Farm. She is truly more than amazing—extremely helpful, knowledgeable, and professional every step of the way. Alexis worked quickly and efficiently, making sure all documentation was sent over to both me and the dealership without any delays. What really stood out was her personality. She made the entire process feel comfortable and stress-free, which is something you don’t always find. She’s not only great at what she does, but she also genuinely cares about her clients. We truly appreciate everything she’s done for us. Alexis is a superstar, and I highly recommend her to anyone looking for top-tier service!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Alexis here at State Farm Rodney Shannon’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Rodney"
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Rinaldy A.

April 14, 2026

5  out of  5
rating by Rinaldy A.
"Service was amazing. I worked with Alexis and she walked me through the entire process, showing me exactly what I was getting and helped me find deals as well."
We responded:
"Rinaldy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rodney Shannon’s Team—we are always here to help! Rodney"
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Annette Coxall

April 14, 2026

5  out of  5
rating by Annette Coxall
"1000% customer centric: detailed, honest in explaining the type of policy customer has, caring. A true asset to the company. I am very satisfied with Valensey Ridriguez."
We responded:
"Thank you for your review, Annette! We’re so glad to have been able to help you. Let us know if you ever need anything else! – Rodney"
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Fethi Addani

April 8, 2026

5  out of  5
rating by Fethi Addani
"The best company, & the best agent is Alexis ✨ thank u again ."
We responded:
"Wow, thank you for the 5-star review, Fethi! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Rodney"
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T M

April 3, 2026

5  out of  5
rating by T M
"Jennifer was excellent and helped me with professionalism and courtesy."
We responded:
"Thank you for the amazing review, T! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Rodney"
Profile photo of Rene Pineda

Rene Pineda

April 3, 2026

5  out of  5
rating by Rene Pineda
"Alexa was such a sweet heart. She was so willing to help and so professional. Her vibe was so on the top. Great customer service and over all so helpful and lovely. Thank you so much Alexa for your wonderful service. Everyone go call Alexa at Fulton st Brooklyn State Farm! she is truly amazing! From Rene and Leah xoxox"
We responded:
"Rene, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rodney Shannon’s Team is just a call or email away! Rodney"
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Maritza Serrano

April 3, 2026

5  out of  5
rating by Maritza Serrano
"Senior Rep Alexis Davis is. Big access to Statefarm. Very helpful and pleasant !!"
We responded:
"Thank you for the amazing review, Maritza! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Rodney"
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Brigitte Adams

April 1, 2026

5  out of  5
rating by Brigitte Adams
"Shyann was very professional and helpful."
We responded:
"Brigitte, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rodney Shannon’s Team is just a call or email away! Rodney"
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Janelle Edghill

March 31, 2026

5  out of  5
rating by Janelle Edghill
"Shopped around for car insurance quotes and kept getting ridiculous numbers, did another Google search and found State farm. Agent Alexi was so helpful and informative about what was best for me. She even stayed after hours to work with me. She deserves 10 stars. She showed dedication and commitment to serving me. Thanks Alexi 😊"
We responded:
"Janelle, it is a pleasure to hear what a wonderful experience you have had with Alexis!"
Profile photo of Lauryn Williams Jackson, LMSW

Lauryn Williams Jackson, LMSW

March 27, 2026

5  out of  5
rating by Lauryn Williams Jackson, LMSW
"The agent Edwin was very helpful regarding my auto insurance needs. He is very knowledgeable, and when questions arose, he conducted the research necessary to ensure I received the best service. Thank you, Edwin."
We responded:
"Lauryn, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rodney Shannon’s Team—we are always here to help!"
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Pat Martin

March 27, 2026

5  out of  5
rating by Pat Martin
"Vanelssy reassured me that the notification of an increase in my car insurance was a misunderstanding. She is working with me to fix the problem, which made my stress level lower tremendously"
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Joseph Sierra

March 25, 2026

5  out of  5
rating by Joseph Sierra
"Jennifer was great to deal with. Excellent costumer service, Highly recommend!! Thank you."
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Michael S.

March 24, 2026

5  out of  5
rating by Michael S.
"Vanelssy Rodriguez has been excellent in addressing our concerns. We look forward to her continued assistance. We are very appreciative. Thank you"