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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cirilo Rodriguez

February 5, 2026

5  out of  5
rating by Cirilo Rodriguez
"excelente servicios de vanelssy rodriguez"
We responded:
"Thank you! We’re so glad Vanelssy provided excellent service. Your feedback means so much to us, and we’re here if you need anything! – Rodney"
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Jay Will

February 4, 2026

5  out of  5
rating by Jay Will
"I just got a new policy with state farm and the agent Michael Oliver went above and beyond made sure all the highlights of the coverage was fully explained and took his time. I definitely recommend state farm and this agent in particular the process made me comfortable going forward."
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Oksana Zakonnikova

February 4, 2026

5  out of  5
rating by Oksana Zakonnikova
"I really appreciate a prfessiolism and sincere care of Michael Oliver. He found a great deal for me and educated on each point of the policy explaining the meaning of coverage and options I have. I am very satisfied with my experience with Michael."
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Tonya Taylor

February 2, 2026

5  out of  5
rating by Tonya Taylor
"Don was very knowledgeable and professional.. She went above and beyond to make sure all of my questions were answered I would give her a 10 also I would recommend my friends and colleagues"
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Michele Vaughn

February 2, 2026

5  out of  5
rating by Michele Vaughn
"She was so pleasant and informative"
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Jackie LeGrand

February 2, 2026

5  out of  5
rating by Jackie LeGrand
"Donique was very helpful and pleasant to interact with. Thanks for your help!!"
We responded:
"We’re thankful for your feedback, Jackie! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Rodney"
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Ingrid Dillon

January 27, 2026

5  out of  5
rating by Ingrid Dillon
"Vanelssy Rodriquez is truly a pleasure to do business with , she always provides remarkable customer service whatever the issue. Always responsive and thorough with a commitment to find and answer that satisfies. I cannot say enough about the many times she has come through for all my policy needs! Ingrid Dillon"
We responded:
"Thank you for your kind review of Vanelssy. We appreciate it! Thank you for the amazing review, Ingrid! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.  Rodney"
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REHAB HAVEN

January 27, 2026

5  out of  5
rating by REHAB HAVEN
"Jennifer is an excellent representative for State Farm Insurance. Patient. He was patient, and understanding--doing his best to meet my needs. Definitely ask for him when contacting Rodney Shanon's office in BK. Happy Holidays FJD-"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Rodney"
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Duane Harper

January 23, 2026

5  out of  5
rating by Duane Harper
"Imani was very professional and helped give me a great car insurance rate. Better than other insurances. She was great with following up with me as well."
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offdarip radio show

January 22, 2026

5  out of  5
rating by offdarip radio show
"Michael from State farm has been the best insurance agent i have ever dealt with...outstanding customer service."
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Gregg P

January 21, 2026

4  out of  5
rating by Gregg P
"Alexis was so helpful and knowledgeable throughout the whole process. I switched insurance companies for both Auto and homeowners. She walked me through the steps and took care of any questions or needs I had and also save me quite a bit of money."
We responded:
"Thank you for your thoughtful 4-star review, Gregg. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. Should you have any suggestions on how we can improve further, please do not hesitate to share your feedback.  Rodney"
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Ryan Palmer

January 20, 2026

5  out of  5
rating by Ryan Palmer
"Excellent service very helpful"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Rodney"
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Sally Grossberger

January 20, 2026

5  out of  5
rating by Sally Grossberger
"I worked with Alexis. She was great!! Very professional and good follow-up. Made things uncomplicated. Very very pleasant. She was the reason I decided on state farm."
We responded:
"Thank you for the fantastic review, Sally! We are always here to help with your insurance needs. Rodney"
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oz B

January 16, 2026

5  out of  5
rating by oz B
"Great"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Rodney"
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b r

January 15, 2026

5  out of  5
rating by b r
"Alexis helped me save 50$ a month on my auto insurance!"
We responded:
"Thank you for the fantastic review, B! We are always here to help with your insurance needs. Rodney"
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Carl Grimes

January 15, 2026

5  out of  5
rating by Carl Grimes
"Imani is great at what she does. She was patient with me and found the right auto insurance for my car thank you so much 10 of 10"
We responded:
"Thank you so much for the 5-stars, Carl! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!  Rodney"
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Jimmy Chan

January 15, 2026

5  out of  5
rating by Jimmy Chan
"I had the best insurance agent I ever spoke to her name is Imani and she got me a great rate love it thank you"
We responded:
"Thanks so much for the amazing review, Jimmy! We really appreciate your support. If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Imani. Should you have any further questions or require assistance, please do not hesitate to contact us.  Rodney"
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John Williams

January 15, 2026

5  out of  5
rating by John Williams
"I was unhappy with my previous insurance and Imani broke everything down for me and gave a better rate and way better service"
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Petey pete Pete

January 15, 2026

5  out of  5
rating by Petey pete Pete
"Imani is awesome great customer service very kind and helpful recommend her 10 of 10"
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sayeeshwar kumar

January 12, 2026

5  out of  5
rating by sayeeshwar kumar
"Imani was super helpful!"
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FR3DDY P

January 12, 2026

5  out of  5
rating by FR3DDY P
"Staff is always helpful and patient"
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Keith Anosike

January 9, 2026

5  out of  5
rating by Keith Anosike
"Alexis is always helpful. Very glad to work with her!"
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Josh Rogel

January 8, 2026

5  out of  5
rating by Josh Rogel
"I got consistent help from Imani and she was always looking out for a low rate best help ever"
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James Sweeney

January 7, 2026

5  out of  5
rating by James Sweeney
"Michael was Pleasant and professional good service, thank you"
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Andrew Sager

January 7, 2026

5  out of  5
rating by Andrew Sager
"Appreciated the quick help from Imani to get renters insurance."