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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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karl jean

May 28, 2026

5  out of  5
rating by karl jean
"Hello State Farm community, Once again I had a Remarkable experience at this State Farm location! As usual the staff was friendly, welcoming, extremely helpful and very professional! In particular this time around Vanelssy helped me with my policies, and she was very courteous, very knowledgeable efficient! I was in and out of there in no time, with all of my paperwork completed and sent off! I am very happy and satisfied with the service that I receive at this location! I highly recommend this office to future insurance seekers! Kind Regards, Karl Jean ( very Satisfied Customer)"
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Kamisha Simpson

May 27, 2026

5  out of  5
rating by Kamisha Simpson
"My agent was Imani Pascall. Admittedly, I almost never write reviews but Imani was so professional, polite, informed and patient that she highly deserved a review. Thanks Imani! Especially for your patience and continued pleasant demeanor throughout the entire interaction!"
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Edwin Abreu

May 27, 2026

5  out of  5
rating by Edwin Abreu
"Thank you Don!!"
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Honda Harris

May 26, 2026

5  out of  5
rating by Honda Harris
"I would like to thank Quita for being so professional and friendly. During my resent talk with her to resolve my issue. Quita went beyond my expectations to make sure i was taking care of. ."
We responded:
"We appreciate you taking the time to share your experience with Vanelssy! She would like you to know that you're very welcome! Thank you for acknowledging her efforts—your support means so much to her and the rest of our team! -Rodney"
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Tom Tom

May 20, 2026

5  out of  5
rating by Tom Tom
"​"I had a wonderful experience working with Quita at State Farm. She was incredibly helpful, patient, and made the entire process seamless. It’s rare to find such great customer service these days."
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James Lozada

May 20, 2026

5  out of  5
rating by James Lozada
"Ms Bush was fantastic. She was very specific and helpful. Explained everything perfectly. She is wonderful."
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Haywood Gerst

May 19, 2026

5  out of  5
rating by Haywood Gerst
"I'm So Happy To That Customer Service Representative Shyann Was Very Helpful In My Situation Of This Car Accident Claim Of Glen Williams. Her Input Was Extraordinary. Sincerely Yours: Haywood Gerst."
We responded:
"We appreciate your review, Haywood! We are delighted to know you had a great experience with Shyann and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Rodney"
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Luther Worth

May 15, 2026

5  out of  5
rating by Luther Worth
"Thank you so much edwin for sitting with me to review my account and answer all my questions. Very knowledgeable"
We responded:
"We appreciate your five-star review, Luther! Edwin is happy to be there for you when you need him! Just let us know if you need anything else, and we'll gladly assist. -Rodney"
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Ryan Mockler

May 14, 2026

5  out of  5
rating by Ryan Mockler
"Imani did a great job by listening to my request and saving me $200 a month, very professional and polite. Highly recommend speaking imani for a agent. Thank You!"
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Ines Izurieta

May 13, 2026

5  out of  5
rating by Ines Izurieta
"Ms.Vanelssy Rodriguez is a great employee at Statefarm Insurance and very knowledgeable in her work. Great customer service team."
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Joanna Rivera

May 12, 2026

5  out of  5
rating by Joanna Rivera
"Imani was very helpful in organizing and explaining my quota for rental insurance. She took the time to explain and make things easier on my side for getting renter’s insurance."
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Lesley Lemessy

May 11, 2026

5  out of  5
rating by Lesley Lemessy
"Jennifer was very helpful and saw to my needs"
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Alicia Thomas

May 7, 2026

5  out of  5
rating by Alicia Thomas
"Rep Quita was extremely kind and patient and went above and beyond to get my questions answered accurately, then to set up my insurance plan. Much appreciated."
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Kofi Afrane Berko

May 6, 2026

5  out of  5
rating by Kofi Afrane Berko
"Quite is very nice....a great customer personnel."
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Miguel Garcia

May 4, 2026

5  out of  5
rating by Miguel Garcia
"My experience was quick and straight to the point, Vanelssy Rodriguez's help was indeed remarkable! Thank you very much."
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Em Alam

May 4, 2026

5  out of  5
rating by Em Alam
"Imani was awesome and able to help me understand the defensive driving course discount"
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Mac

May 1, 2026

5  out of  5
rating by Mac
"I had an absolutely amazing experience with my insurance representative CRISSY!! From the moment we spoke, she was patient, knowledgeable, and genuinely cared about helping me understand my options. She went above and beyond to make sure everything was clear, answered all my questions without rushing me, and made what is usually a stressful process feel easy and smooth. Her professionalism and kindness really stood out. It’s rare to come across someone so dedicated and helpful. I truly appreciate her effort and support—she made a big difference in my experience. Highly recommend!"
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B Queen

April 30, 2026

5  out of  5
rating by B Queen
"I was pleased to be matched with Crissy to assist me and getting my car insurance for the first time. Very friendly/easy going & highly recommend her!"
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Joe Capuano

April 29, 2026

5  out of  5
rating by Joe Capuano
"Alexis Wonderful experience"
We responded:
"Joe, thank you for your wonderful review of State Farm Agent Rodney Shannon’s Team! Rodney"
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Kevin Ferguson

April 29, 2026

5  out of  5
rating by Kevin Ferguson
"Jennifer is very professional and she cares…"
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Cassandra Bellabe- Rosemberg

April 27, 2026

4  out of  5
rating by Cassandra Bellabe- Rosemberg
"Going through a very challenging time in my life and the service was wonderful thus far."
We responded:
"Cassandra, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts! We hope things go smoother for you as time passes. Rodney"
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Gregory Smith

April 24, 2026

5  out of  5
rating by Gregory Smith
"Quita was very helpful and very professional she really explaine everything to me thank you"
We responded:
"Thank you for the amazing review, Gregory! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Rodney"
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Joy Cobb

April 23, 2026

5  out of  5
rating by Joy Cobb
"It was a pleasure talking to Quits. She was very patience, knowledgeable and explained all."
We responded:
"Thank you for your wonderful feedback, Joy! I'm so glad Steve provided you with such a positive experience! It's very important to us that you feel comfortable. If you have any more questions or need further assistance, feel free to contact us. -Rodney"
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Nate Senquiz

April 23, 2026

5  out of  5
rating by Nate Senquiz
"Chrystal was amazing and helped me tremendously very professionally and understanding with my concerns just a full over all incredible customer service provided"
We responded:
"Thank you for the amazing review, Nate! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Rodney"
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Matt

April 22, 2026

5  out of  5
rating by Matt
"So I had a personal medical situation (Life circumstances) Where I was partially hospitalized for a couple of days that kept me out of the loop of my day to day.. I called My State farm ( Rodney Sherman) local office and I got connected with Jennifer. I explained to her my due date was drawing near and I'm just getting back in the loop of things.. Jennifer was so sympathetic and apologetic of what I went through. which mind you, had nothing to do with her or State farm) her customer service and hospitality skills was so amazing, AMAZINGGG.. HER AUTHENTIC DEMEANOR AND THE WAY SHE RELATED HER CONCERNS TOWARDS HER CUSTOMERS WAS A+.… JENNIFER IS A TESTAMENT OF TRUE CUSTOMER SERVICE AND A DEMONSTRATION OF STATE FORMS CORE VALUES.. I've been with this local office for going on 6 +years and three main factors I must implement. I love there new location. It is state of art and welcoming, Rodney and his team always meet my needs Way beyond expectation, even when I think there's no way and now Jennifer a new addition to their team. She complete and sets the pillar of their foundation at this location She is a true asset to this local office/company. I hope she gets the recognition that she deserve and I'm sure Rodney will be please to know that has new investment is paying off Jennifer rocks... Mr McNeil.."
We responded:
"Matt, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rodney Shannon’s Team—we are always here to help! We hope you are doing better! Rodney"